Important CC Info For Your Business

Instant World Booking is a recognized leader in credit card collection for hotels, hostels, and lodging worldwide, and offers the widest range of collection options with an integrated booking engine for hotel websites.  Because of this experience we get a lot questions from hotel managers on how to deal with difficult and unpleasant problems with credit card collections.  Here’s one question we recently received from a lodging partner regarding a reservation they accepted directly:

I had a situation recently where a scammer paid me with a credit card and then the rightful owner of the credit card reclaimed the money. This left me with a big overdraft and i am still trying to clear it. Is there no insurance against this sort of thing? When i approached my bank (bbva in Spain.) they said there was nothing they could do as there was no signed credit card receipt from the person who made the reservation. This person is a recognized scammer and I had an e-mail from him confirming the reservation which I showed to the bank and they just ignored it.  Who is wrong?

Unfortunately, in this situation, the customer is right.  In fact, the customer is always right in these situations since credit card companies protect the cardholder first.  In a fraud situation, there is nothing you can do to recover the loss, and this can be considered a cost of doing business with credit cards.

If you want to avoid having to deal with this type of online fraud entirely, consider using Instant World Booking’s reservation booking engine on your website.  Instant World Booking offers the most flexible and comprehensive set collection options available among any online provider today.  Any deposit amount can be collected by credit card for your website reservations.  Additionally, you will not have to deal with any disputes since Instant World Booking handles everything.  An even greater benefit is the Full No-show and Cancellation Protection offered with every hotel website booking engine.

http://www.instantworldbooking.com/booking-engine.php

 


Update All Channels Instantly When You Receive Bookings

IWB Channel ManagerIWB Channel Manager

Updates All Channels Instantly When You Receive Bookings

Don’t spend hours updating multiple sites when you receive a reservation on Booking.com, Expedia, HostelWorld, HostelBookers, BBPlanet, or others … Get IWB Channel Manager now.

Not only can you manage your calendar on over 150 booking sites simultaneously, but now you don’t have to waste time updating for reservations. This means incredible time savings and efficiency for you.

Here’s how it works:
IWB Channel Manager connects to your calendar on all your booking sites. There’s over 150 channels to choose from, sites like Booking.com, Expedia, Hotels.com, even HostelWorld and HostelBookers, etc. You only manage your calendar once, and all channels are updated automatically. It’s that easy. Let’s say a reservation arrives from Booking.com, or any other site. No worries, your calendar is automatically updated on all sites. Get IWB Channel Manager today, and start saving time.

Get Started?

Questions?

Why IWB Channel Manager?

  • Less than $14 per month
  • 4 free months when you sign up for a year
  • More than 150 booking sites, plus the GDS, all included
  • Free signup for IDS/GDS sites, reaching 450,000 travel agents worldwide
  • All major hostelling sites included, HostelWorld.com, Hostelbookers, etc.
  • Incredible savings of time and money by updating your calendar only once
  • Automatic updates for incoming reservations
  • Multiply your exposure with premium sites like Booking.com, Hotels.com, Expedia, Orbitz, and many more

If you haven’t tried IWB Channel Manager before, now is the time. Eliminate hours and even days of work each month. Get listed on as many popular booking channels as you want, and boost prodcutivity at the same time. And, if you already use a channel management service, stop overpaying and switch today.

Get IWB Channel Manager Now?

IWB Channel ManagerAccept Credit Cards from Your Website

Get a new Booking Engine for your website that accepts credit card deposits of any amount.

Yes, deposits of any amount, from 0% to 100% at the time of booking. Without real-time calendar bookings on your website, you’re losing 85% of your website visitors. Without deposits, you’ll lose from cancellations and no-shows (Ask us about our Full No-show and Cancellation Protection).

Instant World Booking has the lowest price, guaranteed. No exceptions.

Whether you want to accept credit card deposits or not, we have a plan for you. Just contact us for a personalized price quote. If we can’t reduce your current cost, we’ll give our booking engine away for 1 year at no cost.

IWB’s Booking Engine is a “killer app”!
Wikipedia definition: a killer app is any computer program that is so necessary or desirable that it proves the core value of some larger technology. A killer app can substantially increase sales of the platform on which it runs.

Get Your Booking Engine Now?

Questions?


New Payment Methods for IWB Payments and Affiliate Programs

If you use Instant World Booking’s excellent IWB Payments service, or are an affiliated hotel, take advantage of our most efficient payment option: Delivery by EFT Electronic Funds Transfer (ACH)

Choosing this delivery option directs us to automatically deposit the funds to a specified bank account.   Receiving funds by EFT is free, and is relatively fast, although not as fast as a Wire Transfer.   So if you are currently receiving funds by Bank Wire Transfer, and wish to save the fee associated with that method, choose EFT.  Free delivery via EFT is currently available for the following currencies and countries:

AUD to Australia.

CAD to Canada.

EUR to France, Germany, Italy, Netherlands and Spain.

GBP to The United Kingdom.

NZD to New Zealand.

To sign up for IWB Payments see:

http://www.instantworldbooking.com/payments-systems.php

Learn more about our affiliate programs:

http://www.instantworldbooking.com/affiliate-programs.php


3 Ways to Increase Profits with Instant World Booking

Instant World Booking for Booking Engines, Payments, and Marketing

You may already know that advertising your hotel, hostel, or B&B on our leading network of travel websites has no cost. After all, more traffic is better than less, right? However, you may not know that we are the only full-service reservation service that also offers the cheapest booking engine available for your website, and also a complete payments system.

Booking engines for your website        Payments systems

1. Add your property at our website. If you’re not yet taking advantage of free marketing on our network, chances are your competition is. With over 10,000 active listings worldwide, other properties in your region or city are already increasing their reservations with us.

2. Check out our booking engines for your website. We’re so confident that our booking engine is cheaper and better than your current provider, we’re even offering a rebate of up to $200.00 if you switch now. Save money and get better service and technology. With no commitment or obligation when trying our service, you can’t lose.

3. You may already accept credit cards from your guests, but if you’re looking for a new and economical way to charge credit cards for reservations, cancellations, no-shows, and extras, look no further. IWB Payments offers an economical and alternative payments solutions for travel services.

Increase reservation profits and save money today.  Contact us today.


Introducing IWB Payments – A new kind of Payment System for Hotels

Every once in a while, we introduce a new service that is so revolutionary, we can’t wait to tell you about it. IWB Payments is one of those services. Why is it revolutionary? Because no other service provider offers it.In short, IWB Payments offers you the ability to accept credit cards from your guests for any service. You don’t need a merchant account, credit card machine, or gateway. You don’t need all the costs that come with other merchant services and payment systems.

IWB Payments is a unique payment system offered only by Instant World Booking. It is unlike any service offered by competitors. How? You can accept credit card payments for any travel-related service, including rooms, meals, activities, etc. Charge customers up front as a deposit or as a final payment. For cancellations and no-shows (when your guest fails to arrive), you can now collect a cancellation fee according to your policy.

IWB Payments even allows you to charge your customers for reservations originating from other sources. Consider this: Even if a reservation was confirmed from another service, like HostelWorld or BedandBreakfast com, you can charge your guests here for the reservation and related travel costs. No other provider offers such convenience, which is so important to your guests.

To read more about IWB Payments, view the following pageplease check out the following page:

http://www.instantworldbooking.com/payments-systems.php

To comment or ask questions about this new Payments System for hotels, hostels, and bed & breakfasts, you may reply to this post.


How to avoid Credit Card Fraud for your Online Reservations

Instant World Booking is a recognized leader in credit card collection for hotels, hostels, and lodging worldwide, and offers the widest range of collection options with an integrated booking engine for hotel websites.  Because of this experience we get a lot questions from hotel managers on how to deal with difficult and unpleasant problems with credit card collections.  Here’s one question we recently received from a lodging partner regarding a reservation they accepted directly:

 

I had a situation recently where a scammer paid me with a credit card and then the rightful owner of the credit card reclaimed the money. This left me with a big overdraft and i am still trying to clear it. Is there no insurance against this sort of thing? When i approached my bank (bbva in Spain.) they said there was nothing they could do as there was no signed credit card receipt from the person who made the reservation. This person is a recognized scammer and I had an e-mail from him confirming the reservation which I showed to the bank and they just ignored it.  Who is wrong?

Unfortunately, in this situation, the customer is right.  In fact, the customer is always right in these situations since credit card companies protect the cardholder first.  In a fraud situation, there is nothing you can do to recover the loss, and this can be considered a cost of doing business with credit cards.

If you want to avoid having to deal with this type of online fraud entirely, consider using Instant World Booking’s reservation booking engine on your website.  Instant World Booking offers the most flexible and comprehensive set collection options available among any online provider today.  Any deposit amount can be collected by credit card for your website reservations.  Additionally, you will not have to deal with any disputes since Instant World Booking handles everything.  An even greater benefit is the Full No-show and Cancellation Protection offered with every hotel website booking engine.


How Much Deposit Should You Collect from Guests for Online Bookings

Everyone knows how online booking works these days. A small deposit is collected from the guest at the time of confirmation. If you use one of the services that requires you to manually confirm bookings, contact your guests, and get deposit monies yourself, then your booking method is still in the stone ages. And believe me, there are still quite a few of this type of reservation service that claims “instant booking”, but cannot deliver. Furthermore, if your online booking method involves a Paypal interface, know that this method still does not work for guests in many regions around the world. You might also have heard that a Paypal payment interface instantly signals to many that your website is amateur and unprofessional. This is not exactly the reputation you want to develop for your website.

First, let me tell you that you absolutely need a professional third party service that is able to collect more than just Visa and Mastercard. You need a service that is able to collect at least 4 major global card types. If you feature online booking on your own website, know that almost all booking services are able to collect 5-10% deposit for your bookings. But is this enough? No. You should be collecting from 30% to 75% deposit for every booking taken on your website. This is for 2 reasons. One, guests who have found your website, and are interested in booking with you are serious about staying with you. They know that if they’re paying on your website, they’re going to have some personal interaction with you, and their reputation is on the line. Fraud transactions on a hotel’s own website is low. Second, since you know the guest is serious, you want to collect a reasonably high deposit to secure their booking, and eliminate any possibility of problems in the event of a cancellation or no-show. Instant World Booking recommends collecting either 35% or 50% as the optimal deposit for most hotels, hostels, and bed & breakfasts.

Instant World Booking is one of the only services that enables you to collect more than 10% deposit at time of booking. In fact, they can enable collection of up to 100% of your bookings at reservation time, effectively enabling you to collect credit cards right online from your own website. Instant World Booking takes this service one step further, offering full no-show and cancellation protection. With this service, Instant World Booking guarantees you receive your deposits, even in the event that a guest cancels late or does not show up.

We’ve been giving the latest on some controversial topics about marketing your hotel or hostel online. We uncover the world of online booking and marketing in a way that hasn’t been done before. Check out more advice at our blog. We’ll lead you to the most effective and low-cost solutions for marketing your property.


Top 6 Questions to Ask Before Installing a Booking Engine on Your Website

1) Can you collect more than 10% deposit online, or as much as 100% of the entire reservation?

2) Are bookings confirmed automatically online, or is manual review or intervention required?

3) Do you have no-show and cancellation protection?

4) Can you avoid having to obtain your own costly merchant account, and having to contend with chargebacks?

5) Do you have free setup, no support costs, no monthly fees, and no software upgrades?

6) If yes for all the above, is your total cost no higher than 5% of total reservation value?

The answer to each of these questions should be YES.

There is a wide array of booking engines and online marketing tools available today for hotels and hostels. Educate yourself first, and be smart with your questions, and smart with your decisions. Remember that any service looking to install software on your desktop computers are vestiges of 1980’s-style travel industry technology. To succeed in the competitive tourism industry of the new millenium, you need to purchase 21st century technology, and make sure you’re only paying 21st century costs. Remember that there’s more to taking bookings online than making the sale. You need to be able to accept credit cards online, and also ward off fraudulent activity with no-show and cancellation protection.

Read more about the latest booking engines for your hotel or hostel website.