Luke M. Davis on February 7th, 2012

IWBFrontDesk can replace Infusionsoft with the following functionality (see below). And best yet, it’s fully integrated with Instant World Booking’s ( calendar services, including Channel Manager and Booking Engine for a B&B website. IWBFrontDesk has several automated client management features that you can configure to send emails to: – Confirm a booking – Acknowledge a […]

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Luke M. Davis on December 29th, 2009

With the explosion of social media marketing in 2009, email still remains a king amongst a court of princes in online marketing tools.  No matter what methods you use to market your hotel, hostel, or B&B, building loyal customer relationships is on top of the list of ways to grow your business. Email marketing is still […]

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Luke M. Davis on December 4th, 2009

Some hostels and hotels have suggested that the solution to some of their email problems is to have their email forwarded to a “more reliable” email host such as GMAIL.   The problem with this approach is when you want to reply to a customer or supplier email. Do you really want your customers to be receiving email from […]

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Luke M. Davis on October 14th, 2008

Scams abound on the internet, and scammers usually send email to small hotels, bed and breakfasts, and other small businesses The scammer’s goal is to get the hotel owner to send money to the scammer. Scammers will make a reservation, and request to overpay it with either a credit card or forged check. They’ll claim […]

Continue reading about How to Avoid Email Internet Scams Targeting Small Businesses

As we begin this new blog, we’ve committed to bringing you the best advice on how to market your hotel, hostel, or B&B online. We thought it would be appropriate to start with a very basic tool that everyone knows about, almost everyone uses, but only some use properly. Introducing … EMAIL for your lodging […]

Continue reading about Email Do’s and Dont’s for Your Business – How Email Can Grow or Kill Your Online Marketing