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 Value for Money  1.5
 Rooms  2.5
 Cleanliness  2.0
 Location  3.5
 Security & Safety  2.5
 Service & Staff  1.5
 Food / Dining  1.0
 Total  2.3

"Be prepared!"

User Rating:  2.5
Reviewer:   John D. of Copenhagen, Denmark
Reviewed:   July 14, 2008  (see hotel reviews from Instantworldbooking.com)
Traveled:   August 2008     Type:   Couple
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Staff speaks some limited English, some incomprehensible (even for a Vietnamese!) Vietnamese, and some excellent Vietnamese.

Partly rude in a way you'd expect only in Saigon/HCM. 'Free internet' mostly out of order. (Excellent wifi cafe just across the street). Don't expect clean towels every day and don't expect trash to be removed unless you ask for it.

Expect laundry to be ready one day after promised day. 'Breakfast' is one baquette and tea/insyant coffee. (Excellent noodle soup (Hanoi style) around the corner).

In my experience (20 times in Viet Nam) you can find better accommodation within a 1 km radius.

"HOTEL GOLD STAR HANOI"

User Rating:  2.0
Reviewer:   BLANDEAU A. of SAINT NAZAIRE, France
Reviewed:   May 26, 2008  (see hotel reviews from Instantworldbooking.com)
Traveled:   May 2008     Type:   Active/Adventure
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (Francais-French):
Personne n'est venu nous chercher a l'aeroport alors que c'etait convenu
ils ont ajouter 10% de taxes au prix convenu
ils nous ont applique un change dong dollar defavorable
le petit dejeuner est servi dans une salle poussiereuse sans fenetres
selon moi cette adresse est a deconseiller


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