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 Value for Money  1.5
 Rooms  2.5
 Cleanliness  2.5
 Location  4.0
 Security & Safety  1.5
 Service & Staff  1.5
 Food / Dining  3.5
 Total  2.4

"Worst place I have ever stayed!! Do yourself a favor, run!"

User Rating:  1.6
Reviewer:   I P. of Toronto, Ontario, Canada
Reviewed:   January 12, 2014  (see hotel reviews from Instantworldbooking.com)
Traveled:   June 2014     Type:   Youth/Student
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
First, the management and staff are the worst I have experienced anywhere. They lie/exaggerate about amenities available. The second that you have a problem, like you ask them to fix something, they get nasty, they shout, and they try to intimidate you--and then maybe fix it a lot later, if at all.
This place is the definition of putting lipstick on a pig. When I was there, there was a cockroach infestation, and the management told me to just get used to it, this is Africa. This was them just being cheap and irresponsible. Cape Town has a Mediterranean climate, and is a cosmopolitan city, so infestations should not happen so long as spaces are clean and hygienic. I heard a couple of months later that they had sprayed to try to deal with it. If it was normal and people should get used to it, then why would they do that? It seems that they were just being lazy and trying to avoid necessary costs.

"Doppelzimmer"

User Rating:  3.1
Reviewer:   Felix F. of Wien-Vienna, Austria
Reviewed:   December 21, 2009  (see hotel reviews from Hosteltraveler.com)
Traveled:   December 2009     Type:   Single
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Zimmer gross, hell, sauber mit Dusche/WC, Bahnstation 5 Min. viele Lokale u. Geschäfte. Der Preis ist ab Dezember Rand 20,-höher wegen Hochsaison! Die Anzahlung wurde nicht verrechnet weil nicht erhalten???. Der Schlosscode wird Dienstags geändert ohne Information. Ab 17 h niemand im Büro, nur tel. erreichbar!


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