Instant World Booking is a recognized leader in credit card collection for hotels, hostels, and lodging worldwide, and offers the widest range of collection options with an integrated booking engine for hotel websites. Because of this experience we get a lot questions from hotel managers on how to deal with difficult and unpleasant problems with credit card collections. Here’s one question we recently received from a lodging partner regarding a reservation they accepted directly:
I had a situation recently where a scammer paid me with a credit card and then the rightful owner of the credit card reclaimed the money. This left me with a big overdraft and i am still trying to clear it. Is there no insurance against this sort of thing? When i approached my bank (bbva in Spain.) they said there was nothing they could do as there was no signed credit card receipt from the person who made the reservation. This person is a recognized scammer and I had an e-mail from him confirming the reservation which I showed to the bank and they just ignored it. Who is wrong?
Unfortunately, in this situation, the customer is right. In fact, the customer is always right in these situations since credit card companies protect the cardholder first. In a fraud situation, there is nothing you can do to recover the loss, and this can be considered a cost of doing business with credit cards.
If you want to avoid having to deal with this type of online fraud entirely, consider using Instant World Booking’s reservation booking engine on your website. Instant World Booking offers the most flexible and comprehensive set collection options available among any online provider today. Any deposit amount can be collected by credit card for your website reservations. Additionally, you will not have to deal with any disputes since Instant World Booking handles everything. An even greater benefit is the Full No-show and Cancellation Protection offered with every hotel website booking engine.
There are many reasons to choose IWB for your Booking Engine. We offer more deposit options than other services. We can collect any deposit level you want from your guest, up to 100% up front. In addition, we can set it up to collect no deposit, but still provide you with the credit card billing details for confirmation. If you’re going to maintain availability on Instant World Booking, it makes sense to consolidate your services. The other services are alright, but have definite limitations. Here are some examples. With some booking engines, it takes up to 5 steps for the guest to complete a booking. This is too long, and some users will be put off by it. Our Booking Engine will provide a much cleaner user experience, and get the guest’s booking confirmed quicker. Second, other systems may not be multi-lingual or multi-currency. Ours is. This is a big drawback if you’re presumably accepting bookings worldwide on your website (which is a must these days). If you were to use our Booking Engine, you’ll certainly get more international bookings, the one’s your current Booking Engine is probably losing.
Instant World Booking for Booking Engines, Payments, and Marketing
You may already know that advertising your hotel, hostel, or B&B on our leading network of travel websites has no cost. After all, more traffic is better than less, right? However, you may not know that we are the only full-service reservation service that also offers the cheapest booking engine available for your website, and also a complete payments system.
Booking engines for your website Payments systems
1. Add your property at our website. If you’re not yet taking advantage of free marketing on our network, chances are your competition is. With over 10,000 active listings worldwide, other properties in your region or city are already increasing their reservations with us.
2. Check out our booking engines for your website. We’re so confident that our booking engine is cheaper and better than your current provider, we’re even offering a rebate of up to $200.00 if you switch now. Save money and get better service and technology. With no commitment or obligation when trying our service, you can’t lose.
3. You may already accept credit cards from your guests, but if you’re looking for a new and economical way to charge credit cards for reservations, cancellations, no-shows, and extras, look no further. IWB Payments offers an economical and alternative payments solutions for travel services.
Increase reservation profits and save money today. Contact us today.
Every once in a while, we introduce a new service that is so revolutionary, we can’t wait to tell you about it. IWB Payments is one of those services. Why is it revolutionary? Because no other service provider offers it.In short, IWB Payments offers you the ability to accept credit cards from your guests for any service. You don’t need a merchant account, credit card machine, or gateway. You don’t need all the costs that come with other merchant services and payment systems.
IWB Payments is a unique payment system offered only by Instant World Booking. It is unlike any service offered by competitors. How? You can accept credit card payments for any travel-related service, including rooms, meals, activities, etc. Charge customers up front as a deposit or as a final payment. For cancellations and no-shows (when your guest fails to arrive), you can now collect a cancellation fee according to your policy.
IWB Payments even allows you to charge your customers for reservations originating from other sources. Consider this: Even if a reservation was confirmed from another service, like HostelWorld or BedandBreakfast com, you can charge your guests here for the reservation and related travel costs. No other provider offers such convenience, which is so important to your guests.
To read more about IWB Payments, view the following pageplease check out the following page:
To comment or ask questions about this new Payments System for hotels, hostels, and bed & breakfasts, you may reply to this post.