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 Value for Money  3.0
 Rooms  4.0
 Cleanliness  4.0
 Location  5.0
 Security & Safety  5.0
 Service & Staff  1.0
 Food / Dining  3.0
 Total  3.9

"Good hotel - Bad service"

User Rating:  3.9
Reviewer:   Sabrina M. of Buenos Aires, Argentina
Reviewed:   December 26, 2009  (see hotel reviews from
Traveled:   December 2009     Type:   Other
1 2 3 4 5
 Value for Money
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
The hotel was good, nice rooms and good location but we have the problem that we booked a deluxe room and when we arrive they gave us a standard room with bad furnitures and bathroom. They said that they don´t have more deluxe rooms avaliable, but it wasn't our problem, they didn't want to upgrade us. After several minutes talking we get a premium deluxe room for one night and then we have to move to the other.

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