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 Value for Money  4.4
 Rooms  4.1
 Cleanliness  3.6
 Location  3.4
 Security & Safety  4.1
 Service & Staff  4.6
 Food / Dining  3.8
 Total  4.3

"Dissapointments from the start....."

User Rating:  1.3
Reviewer:   Roshan F. of Colombo, Sri Lanka
Reviewed:   November 14, 2008  (see hotel reviews from Instantworldbooking.com)
Traveled:   November 2008     Type:   Other
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
From what we saw on the NET & from what they promissed, we had high hopes about this location.
Honestly, it has great potential for it to be converted to an ideal location but unfortunatly it's currently being used just to earn coupls of buck out of it.
The pathway to the place is quite dangerus with some steep steps which are slippery & also without a proper railing. It's abolutly a deth trap in the night as this path is not lit. So once you get there during day time you should not try to move out :D
The sleeping conditions... beds were OK but it looked like a setup of a hospital with no privacy. 2 double bed & one bunk bed all were together without any seperation from a wall or curtains & also fully opend to the living & dinig areas.
The floors were not moped for sometime & the furniture had lot of dust specially the side lampshade drawer stands of the beds
TV & DVD remotes were not available...apparently one of the guest have taken it along with them it seems.
Microwave was in a working condition to my suprise but inside of the unit was so dirty that it appeard as if they have never cleaned it from the day they it was installed. Refrigerator was also not very clean inside also there was a leak located on the celing from a pipe (appread to be a swage pipe from the top floor bathroom) where the water was dripping directly on the microwave.
Bath was a mess although it had a hot water system which was again suprisingly working but walls were (above the tile level) quite damp & was also with fungus.
We niticed lot of rat dropings folowing day morning in the wash room indicatling that it had a risk from rats which we were not informd of.
The caretaker boy was very helpful transporting stuff from the vehicle to the apartment on arrival which was a teadius task & but was not availble even to handover the keys when we were leaving since he collected the money before we left.
Airconditioner was also not efective at all & luckily it was rainy days & we did not suffer much
The pool looked so dirty and we could see the dirt settled on the bed of the pool, so we had no hope of using it though they mentiond the availability
The owner was to my suprise did not want to speak to me ...but just sneeked in to the appartment from a rear door when I was not there & spoken to my wife & had vasished & did not see him till we left the following evening....
This was the condition of this apartment after informing them at the time of booking that we were acompanying a small child of 1 year
So I guess you can get a hint what I'm talking about.... The reality is not the lovely pics you see on the NET & what they talk !!!


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