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 Value for Money  2.0
 Rooms  2.0
 Cleanliness  2.0
 Location  3.5
 Security & Safety  2.0
 Service & Staff  2.0
 Food / Dining  2.0
 Total  2.3

"Strange handling"

User Rating:  1.3
Reviewer:   Helena H. of Vienna, Austria
Reviewed:   May 24, 2009  (see hotel reviews from Bedbreakfastreservations.com)
Traveled:   May 2009     Type:   Other
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Strange handling. For the first time they didn´t want me give any room, then once I asked for refund of my deposit, they agree on the stay and in the end 2 days before my arrival they said that they had accident in my room, so I can´t come. It was really inconvenient and strange that this happened after the complications I had with them. At least they paid my money back.


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