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 Value for Money  4.0
 Rooms  4.0
 Cleanliness  4.0
 Location  4.0
 Security & Safety  4.0
 Service & Staff  4.0
 Food / Dining  2.0
 Total  3.9

"Guesthouse was fine but no reservation and deposit money take"

User Rating:  3.9
Reviewer:   Katy H. of Surrey, United Kingdom
Reviewed:   July 4, 2018  (see hotel reviews from
Traveled:   June 2018     Type:   Active/Adventure
1 2 3 4 5
 Value for Money
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
I booked the Guesthouse Inn and paid a deposit. When I arrived there was no reservation and they had not received any deposit. Despite emails and the inn trying the given phone numbers, no answers were to be had. We stayed one night as there were available rooms but lost the money all ready paid.
The Guesthouse Inn was convenient (although breakfast was poor) but I would not book through hosteltraveler again. One staff member in particular was very helpful trying to sort out the problem.

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