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 Value for Money  5.0
 Rooms  4.0
 Cleanliness  5.0
 Location  5.0
 Security & Safety  5.0
 Service & Staff  5.0
 Food / Dining  3.0
 Total  4.7

"Nice stay, but"

User Rating:  4.7
Reviewer:   Walter J. of Kuala Lumpur, Malaysia
Reviewed:   September 14, 2011  (see hotel reviews from
Traveled:   September 2011     Type:   Single
1 2 3 4 5
 Value for Money
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Nice stay at Hotel Chinatown Inn. The rooms are very clean and kept nice. Very friendly staff. Internet was reliable and fast. Lift didn't go to the ground floor, not a problem for me, but it could be for someone with difficulty walking or with heavy bags. Only two issues - one minor, TV had few English channels and two, I made a prior reservation for the same date that was canceled because I used a debit card on it. My debit card was charged a fee to make the reservation but that fee was never returned. The debit card has since expired so I think that the money cannot be credited to that account anyway, but still, it should have been done before it expired. In any case that money could be refunded to my credit card account, the one I used to pay for my stay in the hotel.

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