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 Value for Money  3.8
 Rooms  3.5
 Cleanliness  3.6
 Location  3.4
 Security & Safety  4.1
 Service & Staff  3.6
 Food / Dining  3.0
 Total  3.5

"Not a Family Friendly Place"

User Rating:  2.5
Reviewer:   Jennifer H. of Grand Blanc, United States
Reviewed:   February 8, 2011  (see hotel reviews from Instantworldbooking.com)
Traveled:   January 2011     Type:   Family
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
This place has the potential to be great. The staff are very nice people, as everyone has stated. BUT I would NOT stay here if you have a family. First, I made a deposit with a website and indicated 2 adults, 2 children and was given the price. Next I was contacted by the Inn directly saying that price did not include the children (which is an extra fee). I agreed and she told me it would be 400php TOTAL more. Then when we got there they charged us 800php more for the children - even though I had brought the email from their manager saying the price we owed. It didn't matter. But my question is why do we have to pay extra for children (ages 7,9) when nothing extra is given? There is no soap, towels, or even cover sheets on the bed. You have to provide everything. The room was too small for an extra bed. So this might have been ok if we then liked the room.
I asked specifically before we came if there was a mosquito problem with staying in the huts, and was told no. The first night we were there, in our bathroom, I killed 37 mosquitoes (yes, I counted them). The staff brought us a mosquito net and sprayed the room, but that doesn't help when your using the bathroom and the real problem is a broken screen. Also, the room was very dark. They had two small night lights in the room, but they didn't work. Also the remote for the TV didn't work either. The place has potential as we enjoyed the rustic environment (including goats, cats, dogs) around the Inn and the sound of nature all around us in the morning - and again the staff were nice, but the fact that we ended up paying 1290 php a night (just because of having the children with us) for a small hut that is not on the beach and had all the problems we did, we would not recommend it. Especially since, as we found out, there are so many other good choices for families in Boracay.


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