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 Value for Money  4.0
 Rooms  3.6
 Cleanliness  3.4
 Location  3.9
 Security & Safety  4.2
 Service & Staff  4.1
 Food / Dining  3.6
 Total  3.8

"should improve the service"

User Rating:  2.3
Reviewer:   Ray R. of sabah, Malaysia
Reviewed:   July 26, 2009  (see hotel reviews from Instantworldbooking.com)
Traveled:   July 2009     Type:   Youth/Student
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
pick up van from the airport to hotel was without air-condition...we were wet inside the van. same van was given with fare of rp100000 from hotel to airport.....should provide air conditoned van and not that old type of van....i had backache and neck pain after sleeping for 4 days on the poor quality of mattress and pillow...bedsheet has burn mark on it...i wonder this hotel is so poor....i can say this hotel is for the poor travellers like me i guess....after few years operating, i think they should be improving but they are downgrading themself....


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